UBP for Healthcare: Outpatient Clinics From Check-In to Claim | Infoseer Consulting

Featured product for outpatient clinics

UBP for Healthcare. From check‑in to claim.

A doctor's best minutes belong to the patient, not the keyboard. UBP for Healthcare checks the HMO and LOA before the visit, listens to the consultation and drafts the note for the doctor to sign, sends the patient her summary, and prepares the HMO claim.

Product film Illustrative scenes. The patient, doctor, clinic, and HMO are fictional.

How it works

One outpatient visit, from the front desk to the HMO claim

The clinic's appointments for the day beside a patient's check-in, with the HMO, member ID, coverage, benefit, and letter of authorization each verified
01

HMO and LOA, checked before the visit.

When a booked patient arrives, the front desk sees her HMO, member ID, coverage, benefit, and letter of authorization already checked, so check-in takes a moment instead of a phone call.

A live transcript of a consultation in English and Filipino beside a draft clinical note, with chief complaint, history, findings, and assessment filled in from what was said
02

Listens in the room. Drafts the note.

With the patient's consent, Infoseer AI follows the consultation in English, Filipino, or Taglish and drafts a structured note: complaint, history, findings, assessment, and plan. Every line links back to what was said.

Nothing goes into the chart until the doctor reviews the note and signs it.

A patient's phone showing her visit summary in Filipino, a lab request, and a prescription
03

Her summary, on her phone.

Once the note is signed, the prescription, lab request, and a plain-language visit summary go straight to the patient, in the language she spoke during the visit.

ICD-10 codes suggested from the signed note beside an HMO claim prepared from the note and the patient record, marked ready to file
04

Coded, and the HMO claim ready to file.

ICD-10 codes are suggested from the signed note, each linked to the line it came from. The HMO claim is filled in from the note and the patient record, and anything missing is flagged before it is filed.

The flow

Six steps, one patient record

  1. BookedThe appointment is made online or at the desk.
  2. Checked inHMO coverage and LOA verified before the visit.
  3. ConsultThe conversation becomes a draft note.
  4. SignedThe doctor reviews the note and signs it.
  5. SentPrescription, lab request, and summary go to the patient.
  6. HMO claimCoded and prepared from the signed note.

The foundation

Built on Infoseer's Unified Business Platform

UBP is the framework Infoseer uses to build connected business applications: Microsoft sign-in, roles and approvals, an activity trail, document intelligence, an AI assistant, and connections to the systems a business already runs.

UBP for Healthcare applies it to the outpatient visit, starting with clinics. It is shaped around each clinic's own process, HMOs, and systems rather than delivered as a fixed product.

Bring it to your clinic

Tell us how your clinic books, checks in, consults, and files HMO claims, and we will show you how UBP for Healthcare would fit.

Talk to us